SHIPPING POLICY

Shipping & Delivery

Zouraiz Tech Store ships premium smart tech across the United States and internationally. This page outlines our shipping rates, delivery timeframes, and handling procedures so you always know exactly when to expect your order.


Domestic Shipping

  • Standard Ground: $9.95
  • Expedited (2-Day): $19.95
  • Overnight Precision: $34.95

Free Shipping

Free over $150

Applies to standard domestic orders. Precision instruments and oversized hardware may incur additional handling fees.

Global Delivery

  • North America: $15.00 flat rate
  • Europe: €25.00 calculated at checkout
  • Asia & Oceania: $45.00 priority air

Delivery Timeframes

Processing Precision: All orders are dispatched within 24–48 business hours. Our technical inspection phase ensures your devices are secure and performance-checked before leaving our global hubs.

North America

Express Shipping: 2–4 Business Days | Standard: 5–7 Business Days

Europe & United Kingdom

Priority Express: 3–5 Business Days | Economy: 7–10 Business Days

Asia-Pacific & Oceania

Direct Air Cargo: 4–6 Business Days | Ocean Freight: 12–18 Business Days

Handling & Processing

All Zouraiz orders are engineered for rapid dispatch. Most orders are processed within 24–48 business hours. During peak periods such as hardware launches or holiday seasons, processing may extend to 72 hours.

Tracking & Address Policy

  • Tracking numbers are provided via email immediately upon courier pickup.
  • Address corrections must be submitted within 2 hours of order confirmation.
  • Zouraiz is not responsible for deliveries to incorrectly provided shipping addresses.
  • Signature is required for all high-value electronics over $500.

Loss & Damage Policy

Every Zouraiz shipment is fully insured against theft and accidental damage. If your package arrives with visible damage, please follow these steps:

  • Inspect contents before signing for delivery.
  • Document the damage with high-resolution photography.
  • Contact support within 24 hours to initiate an insurance claim.

International Obligations

International customers are the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country.